*If you purchased using Visa or MC or any major credit card, then of course you can stop the unauthorized charges. *File a report with the online Better Business Bureau. Sorry to hear of your problem, which is unfortunately a common one. I replaced Avast with AVG bought at Walmart! DON”T GIVE AVAST ANYTHING THAT HAS TO DO WITH YOUR MONEY IT IS A SCAM. I cancelled that card and got a new one and cleared my computer of anything to do with Avast and any mention of Avast. Recorded call I said Yes and the bank said I authorized the sales. Two weeks later I get hit twice for a total of $85.97 I notified the bank and filed a dispute and was told that I had authorized the sales. Like a fool I bought from them a gift card worth $100 all I needed to do was pay shipping and handleing and I could use that to buy a repair ticket or anything I wanted and the card cost was $4.95 which did show up at the bank.The call was recorded for quality control? They said I had to buy a repair ticket to have them check it out. I found out the only way to stop auto pay was go to the site that took your first payment, they have four different sites and I didn’t have my original purchase number. I have had Avast for 4 years and tried to get a hold of them to make sure that I didn’t have auto pay. cancel your subscription and tell your bank. The virus without charging you any more, I have never heard of this! Told him to call Avast support, he called them and they told him a file has been installed in the Avast folder and has taken over Avast program, so to remove it he has to pay Avast 50 dollars!!!! Told him if I were you I would format my machine, install new windows and never again install Avast. Has caught a malware and to remove it he has to pay money ( can you believe this? )! I said how do they charge you? he said I pay yearly. I said open it, he opened Avast and Avast said that it I said, what Anti virus you have? he said AVAST. To remove the malware and I didn’t pay so they hung up. I said did you let them get on your computer? he said yes, I said did you let them download anything? he said yes. My uncle just called me, said someone from india called him from Zoho Support and told him his computer is hacked and they can help him to remove
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